Frequently Asked Questions

How does it work?

The basic use of this site is as follows:

  1. Add money to your account
  2. Choose a service that you want to verify from the services list (e.g. Microsoft)
  3. You're given a phone number, copy and paste it to the desired site
  4. As soon as we see a message sent to it, the OTP code is displayed on the dashboard page
  5. Copy and paste the code to the form that asks for it on the site you're verifying

If you don't receive any message, money returns to your site balance. You can choose to get a short term (5-15 minutes) or a long-term rental (keep the number for as long as you want).

How do long-term rentals work?

If you click "Long-term rental" when you get the number, as soon as you receive the first message, you pay both for the text and for the first day of renting the number. While your rental is paid for, you can open the Rentals page in your dashboard, choose a number, activate it and receive a new message for free.

You can keep the number for as long as you want. There is an "auto-renew" checkbox both in the number order form and on the rentals page. If auto-renew is active, when the number is about to expire, the site will attempt to take the daily fee from your account to extend the number for one day more.

For example: You want to buy a Yahoo number for 1 month. Choose "Long-term rental" and "Auto-renew". As of writing this, the price of a Yahoo code is $0.12 and the price of a daily rental is $0.25 per day. The site takes $0.12 + $0.25 = $0.37 from your account and you receive the first message (if you don't - you get money back). Now the number will appear on the Rentals page. A week passes, each day the site takes $0.25, you need a new number. You go to the Rentals page, click "Wakeup" and now you can receive one more message, without paying for it. A week passes and you understand you don't need the number any more. You uncheck auto-renew on the Rentals page, and the number expires.

In the first 10 minutes after creating a long-term rental you have an option to cancel it and return the daily price to your balance.

Can I receive more than one message?

Please check this page. Find the service you want to verify. If you see 🔁 next to it, you can receive an unlimited number of messages during the initial rental at no extra cost. That page also lists the duration of the rental. For example, Tinder rents for 7 minutes and has 🔁. This means that as soon as you get the number, a countdown of 7 minutes starts. You can send as many messages as you want during this time, they will all be displayed on the website. API will provide the last one. You don't need to do anything before sending extra messages. Please press the "Done" button that appears after you receive one message as soon as you don't need the number any more.

How do I rent a "Service not listed" for a long time?

This is not supported. To make it happen, please add a new service here.

The "Service not listed" option is too expensive.

Please click here to add a new service with a lower price.

How do I reuse a number I've used before?

Use the Wakeup button on the Rentals History page. If there is no wakeup button present, we don't have the number anymore (and can't recover it). Try getting a long-term rental next time.

Number XXX XXX XXXX doesn't have the Renew button any more and I want to receive one more message

If the button is missing, there is no way for us to recover the number. You should have gotten a long-term rental.

How long after the first rental am I able to receive additional codes?

If you bought a short term rental, we provide an option to receive additional messages at half the cost of the first message. The timeframe in which this is possible is completely random and ranges from 5 minutes to a month or more. If you want to have guaranteed access to the number at all times, buy a long-term rental.

Which countries do you have? How do I get number from country X?

We only have USA numbers.

Can I send outgoing messages? Can I do voice verifications?

No.

I forgot my password

Click the "Forgot password?" button on the login page.

How do I change my email?

This is not supported. Make a new account.

How do I pay with a debit/credit card? Paypal?

If you don't have a card option on your wallet page, you can't pay with a card. We don't take PayPal.

I've made a crypto payment, and it didn't get credited to my account

Please click here to troubleshoot

How do I pay with cryptocurrency?

On the wallet page choose the crypto you want to pay with (USDT POLY usually has the lowest fees), get your unique address, send the desired amount to it. After you make the payment, our system will use the current exchange rate to determine how much to add to your account. I.e. if crypto has risen a bit in the 15 minutes it took for the payment to arrive, you'll receive slightly more to your balance. Please make sure to always open the payment page before paying in case your address changes.

I've accidentally sent a wrong amount of crypto

Don't worry, you will receive the amount that you've sent.

I want to be a reseller

Sure, use our API. We don't have any discount program for resellers. You can add your markup and sell at whatever prices you see fit.

The question that I want to ask is missing from this page

Please email us with a full and detailed question. Emails that go "hi" will not be responded to.